Role & responsibilities

1. Store Operations Support

- Assist in managing day-to-day store operations across all shifts.
- Ensure adherence to SOPs, hygiene standards, food safety, and Wow! Momo brand guidelines.
- Handle customer queries, complaints, and ensure quick resolution.
- Conduct shift briefings, ensure workstation readiness, and manage floor efficiency.

2. Sales & Business Performance

- Support the Restaurant Manager in achieving monthly sales targets.
- Drive upselling, offers, and promotional campaigns effectively.
- Monitor sales trends and assist in implementing improvement strategies.
- Maintain customer satisfaction scores and drive repeat walk-ins.

3. Team Handling (610 Staff Members)

- Supervise, guide, and motivate team members, captains, and shift leaders.
- Assist in manpower planning, shift scheduling, and attendance management.
- Ensure proper grooming, discipline, and performance of the team.
- Support training, on-job learning, and skill enhancement initiatives.

4. Inventory & Cost Management

- Assist in daily inventory checks, stock ordering, receiving, and maintaining par levels.




- Monitor wastage, consumption, and reduce pilferage.
- Maintain stock accuracy and support monthly stock audits.
- Follow cost-control measures to maintain store profitability.

5. Compliance & Audit Readiness

- Ensure store compliance with FSSAI, safety protocols, and audit parameters.
- Maintain checklists, logs, and documentation as per operations standards.
- Report equipment issues and coordinate for timely repairs.

6. Cash & Administration

- Support in billing accuracy, cash handling, and deposit management.
- Maintain daily sales reports and assist in operational documentation.
- Coordinate with HR, Supply Chain, Finance, and Regional Teams for store needs.

Preferred candidate profile

- Robust leadership and people management
- Excellent communication & customer service
- Sales-driven approach
- Inventory & cost control knowledge
- Problem-solving & decision-making abilities
- Understanding of QSR operations preferred

📌 Assistant Restaurant Manager (Bhopal)
🏢 Wow Momo Foods
📍 Bhopal