- Experience in process analysis and liaising with operations, risk, and banking teams
- Support field troubleshooting, ensure governance adherence and TAT, coordinate sales processing, and communicate process changes
Job Purpose
This position is open with Bajaj Finance Ltd.
Culture Anchor: Work Hard - Consistently puts in effort; plans and tracks daily progress to achieve targets; Execute with Rigor - Takes responsibility for meeting targets with focus and effort; Own It - Maintains honesty and fairness in all interactions in line with organization's policies; Act with Integrity.
Responsibilities
- Support field through trouble shooting on system
- Ensuring governance adherance and meeting the TAT
- Monthly hold clearance
- Process Analysis Sharing of best practices with team
- Coordinate with Sales ensuring mechanism in place for processing of files within desired TAT
- Ensuring timely communication to stakeholders on any change in process
- Liasoning with functional team - Operations, risk, banking, to cover process gap