Job highlights

- 3-4 years experience in customer service with banking/insurance preference, strong analytical and project management skills
- Oversee and review service delivery, manage implementation projects, and coordinate with stakeholders

Job Purpose "This position is open with Bajaj Finance ltd."Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity

Duties and Responsibilities

- Oversee and review service delivery providing management an oversight of implementation projects including project assignments

Required Qualifications and Experience

- Around 3-4 years (for E03/E04) of progressive experience in customer service.
- Experience in banking/Insurance/non-banking industry would be preferred.




- Ability to identify key data sources and utilize data-driven insights to improve business decisions.
- Exceptional analytical, quantitative, project/process management, problem-solving, interpersonal, and leadership skills.
- Proficiency in analyzing qualitative data and paying robust attention to details.
- Ability to communicate well with all levels of management / diverse set of stakeholders / colleagues in a multicultural, multinational environment.
- Ability to prioritize and balance the needs of multiple stakeholders.
- Being creative and provide innovative solutions to business problems, not be limited by existing methods and procedures.
- Strong initiative and ability to work collaboratively (in a team environment) as well as independently.
- Open and flexible to any shift in line with the business needs and stakeholder requirements.

📌 Assistant Manager - Operations and Service (Vadodara)
🏢 Bajaj Finance
📍 Vadodara