Job highlights

- 37 years experience managing revenue cycles and utility billing with knowledge of MVVNL bill collection
- Manage bill collection as SPOC, drive VLE activation, monitor Sub-Station VLE performance, ensure SLA compliance

Preferred candidate profile

1. A UPPCL SPOC (Single Point of Contact) at the CSC end managing bill collection for MVVNL acts as the primary bridge between the CSC/MVVNL officials, Sub-Station operator run by CSC VLEs and CSC DMs jurisdiction under MVVNL.
2. This role drives 100% activation of VLE in this service, monitors performance of Sub-Station vle, and ensures strict compliance with SLA targets.

Required Qualifications & Skills

- Domain Knowledge: Understanding and knowledge of the Madhyanchal Vidyut Vitaran Nigam Ltd. (MVVNL) bill collection service through vendor.
- Experience: 37 years managing revenue cycles, utility billing, or field operations, preferably working as a vendor SPOC with discoms in Uttar Pradesh.
- Soft Skills: Conflict resolution, stakeholder management, and team leadership.

📌 Assistant Manager (Lucknow)
🏢 Common Service Centres (CSC)
📍 Lucknow