Job Summary

Assistant Manager - Arbitrator Case Management

Location: Mumbai

Work Mode: Work from Office

Working Days: Monday to Friday

Timings: 10:00 AM - 7:00 PM

Saturday Sunday: Fixed Off

Experience: 1+ Years

Role Overview: We are looking for a proactive and organized Assistant Manager - Arbitrator Case Management to manage the onboarding, training, engagement, and coordination of empaneled arbitrators. The role involves working closely with senior legal professionals and ensuring smooth communication and case coordination.

Responsibilities

- Source and onboard potential arbitrators and explain processes, responsibilities, fee structure, and documentation.
- Conduct onboarding and platform training for recent arbitrators.
- Organize quarterly refresher training and workshops.
- Prepare training materials, FAQs, manuals, and process guides.
- Act as the primary point of contact for arbitrators regarding ongoing cases and disputes.
- Coordinate hearing schedules and facilitate timely orders.
- Manage WhatsApp groups and ensure smooth stakeholder communication.
- Maintain updated arbitrator, training,



and certification records.
- Collect arbitrator feedback and support process improvements.
- Stay updated with relevant arbitration laws and regulations.

Requirements

- LLB, B.Com, BMS, or related qualification.
- 1+ year of experience in legal operations, arbitration, stakeholder management, training, or case coordination.
- Strong communication and interpersonal skills.
- Ability to interact confidently with senior professionals.
- Excellent coordination, organization, and follow-up skills.
- Good analytical and problem-solving abilities.
- Proficiency in MS Word, Excel, and PowerPoint.
- Tech-savvy with the ability to quickly learn new platforms and systems.
- Proactive, responsible, resilient, and willing to take initiative.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Manager (Arbitrator & Case Management) (Mumbai)
🏢 Rapsys Tech Solutions
📍 Mumbai