Job Title: Assistant Branch Manager – NBFC

Location: Chottanikkara, Ernakulam, Kerala

Industry: Non-Banking Financial Company (NBFC)

Job Type: Full-time

Experience: 2–5 Years (NBFC / Banking / Financial Services)

Job Summary

We are looking for a agile and result-oriented Assistant Branch Manager to support the Branch Manager in managing the overall branch operations, business development, loan portfolio management, and team performance at our Chottanikkara branch.

The ideal candidate should have prior experience in the NBFC or financial services industry, strong leadership abilities, customer relationship management skills, and a proven track record in achieving business targets.

Key Responsibilities

- Assist the Branch Manager in managing day-to-day branch operations and business activities.
- Drive loan business growth and achieve monthly and quarterly business targets.
- Identify new business opportunities and generate quality leads through field activities and customer referrals.
- Manage customer relationships and ensure high levels of customer satisfaction.
- Supervise and guide sales executives, collection executives, and other branch staff.
- Monitor loan applications, documentation, verification, and disbursement processes.
- Ensure timely EMI collections and follow up on overdue accounts.
- Monitor portfolio quality and minimize delinquency and NPA.
- Ensure compliance with company policies, RBI guidelines, and internal operational procedures.
- Prepare daily, weekly, and monthly business performance reports.
- Support the Branch Manager in achieving branch profitability and operational efficiency.





Required Skills & Qualifications

- Graduate in any discipline. MBA or equivalent qualification will be an added advantage.
- 2–5 years of experience in NBFC, banking, microfinance, gold loans, personal loans, or other financial services.
- Previous experience in team handling and branch-level business operations preferred.
- Solid knowledge of loan products, credit processes, and collection management.
- Good communication, negotiation, and customer-handling skills.
- Strong leadership, problem-solving, and decision-making abilities.
- Target-oriented with the ability to work under pressure.
- Basic computer knowledge and proficiency in MS Office.

Preferred Candidate Profile

- Candidates with prior NBFC branch operations experience will be preferred.
- Experience in business development, loan sourcing, and portfolio management.
- Ability to lead a team and drive business growth.
- Knowledge of the local market and customer base in and around Chottanikkara will be an added advantage.

What We Offer

- Competitive salary based on experience and performance.
- Attractive performance-based incentives.
- Career growth opportunities.
- Professional and supportive work environment.

Interested candidates with relevant NBFC experience are encouraged to apply.

How to Apply

Interested candidates with relevant NBFC experience can share their updated resume through:

Email: [email protected]

Contact: +91 91883 10904

Pay: ₹18,000.00 - ₹26,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Provident Fund

Work Location: In person

📌 ASSISTANT BRANCH MANAGER (Chottanikkara)
🏢 Radhakrishna Finance
📍 Chottanikkara