13 Nov
|
Py Olliv
|
Porur
Job Title: Area Manager
Industry: Hospitality / Hotel Industry
Department: Operations
Experience: 5–8 Years
Location: As per company requirements
Job Summary
We are looking for an experienced and result-oriented Area Manager to oversee the operations of multiple hotel properties. The candidate will be responsible for ensuring smooth hotel operations, maintaining hospitality standards, improving guest satisfaction, monitoring financial performance, and achieving business objectives across assigned properties.
. Key Responsibilities
- Oversee the overall operations of multiple hotel properties within the assigned area.
- Monitor daily hotel operations, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Guest Relations.
- Coordinate with Property Managers and department heads to ensure smooth operations.
- Ensure high standards of guest service, hospitality, and customer satisfaction.
- Monitor room occupancy, room revenue, ADR, and RevPAR.
- Develop strategies to improve hotel revenue and profitability.
- Monitor operational expenses, budgets, and cost-control measures.
- Conduct regular property visits and operational inspections.
- Ensure proper manpower planning, staff allocation, and employee performance.
- Handle guest complaints and resolve escalated operational issues.
- Ensure compliance with company policies, hotel standards, hygiene, and safety regulations.
- Prepare and submit daily, weekly, and monthly performance reports to management.
- Identify operational challenges and implement corrective actions.
- Support recruitment, employee training, and development across properties.
Required Qualifications
- Degree or Diploma in Hotel Management / Hospitality Management.
- Solid knowledge of hotel operations and hospitality standards.
- Knowledge of Front Office, Housekeeping, F&B;, and Revenue Management.
Required Experience
- 5–8 years of experience in the hospitality industry.
- Previous experience as an Area Manager, Cluster Manager, Operations Manager, or Senior Hotel Manager is preferred.
- Experience managing multiple hotel properties is highly desirable.
Required Skills
- Strong leadership and team management.
- Excellent communication and coordination.
- Revenue management and business development.
- Financial planning and cost control.
- Problem-solving and decision-making.
- Guest relationship management.
- Multi-property operations management.
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits
- Provident Fund
Work Location: In person
📌 Area Manager (Porur)
🏢 Py Olliv
📍 Porur