Company Description HrivonCore specializes in Revenue Cycle Management (RCM) services for healthcare organizations, providing comprehensive support across accounts receivable (AR) management, medical coding, payment posting, and medical billing. The company focuses on streamlining operational workflows and optimizing revenue performance to help clients maintain financial stability and efficiency. HrivonCore is committed to delivering reliable, quality-driven healthcare support solutions that meet industry standards and regulatory requirements.

Team members work in a performance-oriented environment where accuracy, compliance, and service excellence are core priorities.

Role Description The AR Caller role is a full time, on-site position based in Coimbatore. In this role, the team member will make outbound calls to insurance companies and other payers to follow up on pending claims, resolve denials, and clarify discrepancies related to patient accounts and reimbursements. Daily responsibilities include reviewing claim status, updating account information in the billing system, documenting call outcomes, and escalating complex issues to senior staff as needed.

The AR Caller will collaborate closely with billing and coding teams to ensure timely collections, reduce aging AR,



and maintain compliance with payer guidelines and organizational policies. The position requires consistent adherence to productivity and quality targets while providing professional communication and support.

Qualifications

- Solid knowledge of AR follow-up processes, medical billing workflows, and basic RCM concepts.
- Ability to communicate clearly and professionally over the phone with insurance representatives and internal teams.
- Attention to detail and accuracy in documenting call outcomes, updating systems, and handling numeric data.
- Comfort using billing software, spreadsheets, and other office tools to track claims and payments.
- Good analytical and problem-solving skills to identify issues with denied or underpaid claims.
- Willingness to work in a target-driven environment and manage time effectively to handle call volumes.
- Prior experience in AR calling, medical billing, or healthcare BPO is an advantage.
- High school diploma or equivalent required; a degree in commerce, business, or healthcare-related fields is preferred.
- Readiness to work on-site in Coimbatore and collaborate with a diverse, inclusive team.

📌 AR Caller (Coimbatore)
🏢 HrivonCore Private
📍 Coimbatore