Job Title: AR Caller (Accounts Receivable Caller)

Department: Accounts Receivable (AR) / Revenue Cycle Management (RCM)

Process: US Healthcare Medical Billing

Experience: 6 months –3 Years (As per business requirements)

Employment Type: Full-Time

Shift: Night Shift (US Shift)

Location: Plot # C-210 CA, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307

Job Summary

We are looking for a detail-oriented and result-driven AR Caller to join our Healthcare Revenue Cycle Management (RCM) team. The candidate will be responsible for following up with insurance companies regarding outstanding claims, identifying claim denials, resolving payment discrepancies, and ensuring timely reimbursement for healthcare providers.

The ideal candidate should have good communication skills, knowledge of US healthcare insurance processes, and the ability to achieve daily productivity and quality targets.

Key Responsibilities

- Make outbound calls to US insurance companies to follow up on outstanding medical claims.
- Check claim status and identify reasons for non-payment or delayed payments.
- Investigate denied, rejected, and underpaid claims.
- Understand Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).
- Identify denial reasons and take appropriate action for claim resolution.
- Coordinate with insurance representatives to obtain claim status, payment details, and denial information.
- Initiate appeals and reconsiderations wherever applicable.
- Maintain accurate documentation of all calling activities and claim updates.




- Follow up on pending claims within the defined turnaround time (TAT).
- Meet daily productivity, quality, and collection targets.
- Escalate complex issues to the appropriate team or supervisor.
- Ensure compliance with HIPAA guidelines and company policies.

Required Skills & Qualifications
- Excellent verbal communication skills in English.
- Good listening, interpersonal, and problem-solving skills.
- Basic knowledge of US healthcare insurance and medical billing.
- Understanding of Medicare, Medicaid, and commercial insurance.
- Knowledge of AR follow-up, claim denials, and payment posting.
- Ability to understand EOBs, ERAs, and denial codes.
- Basic computer knowledge and proficiency in MS Excel.
- Ability to work independently and meet performance targets.

Preferred Qualifications
- Previous experience in US Healthcare AR Calling or Medical Billing.
- Knowledge of Revenue Cycle Management (RCM).
- Familiarity with medical billing software and practice management systems.
- Knowledge of CPT, ICD-10, and HCPCS codes.

What We Offer
- Competitive salary package.
- Training and career development opportunities.
- Performance-based incentives (where applicable).
- Professional and supportive work setting.
- Opportunities for career growth within the RCM industry.

Note: Candidates with excellent communication skills and a willingness to learn US healthcare processes may also apply for entry-level positions. Pay: ₹8,700.00 - ₹250,000.00 per month

Work Location: In person

📌 AR Caller (Sahibzada Ajit Singh Nagar)
🏢 Accubills Healthcare Solutions
📍 Sahibzada Ajit Singh Nagar