Job highlights

- Experience in Life Insurance domain with solid PL/SQL and PostgreSQL skills, knowledge of Postman API testing and ITIL processes
- Provide L1 application support, troubleshoot production issues, execute SQL queries, test APIs, and manage incidents following ITIL guidelines

URGENT HIRING APPLICATION SUPPORT ENGINEER L1 | LIFE INSURANCE DOMAIN Honeybee Tech Solutions is hiring an experienced Application Support Engineer L1 for a reputed client.

Must-Have Skills:

- Life Insurance Domain Experience Mandatory
- Application Support L1
- Strong knowledge of PL/SQL
- Experience with PostgreSQL Database
- Hands-on experience with Postman API testing and troubleshooting
- Knowledge of ITIL processes and incident management
- Python – Good to have (Not Mandatory)

Interview Process
- 1st Technical Round: Face-to-Face (F2F) Only
- 2nd Technical Round: Face-to-Face (F2F) Only

Key Responsibilities
- Provide L1 application support and troubleshoot production issues.




- Monitor applications, identify issues, and coordinate with relevant technical teams for resolution.
- Write and execute SQL/PLSQL queries to investigate database-related issues.
- Work with PostgreSQL databases for data validation and troubleshooting.
- Use Postman to test APIs and troubleshoot API-related issues.
- Follow ITIL processes for incident, problem, and service request management.
- Maintain incident records and ensure timely resolution of support tickets.
- Coordinate with development and infrastructure teams to resolve technical issues.

Important: Candidates must have prior experience in the Life Insurance domain. Candidates without this experience will not be considered. Thanks & Regards,

P Deva

Talent Acquisition Manager

Honeybee Tech Solutions Pvt. Ltd.

📌 Application Support Engineer (Pune)
🏢 Honeybee Tech Solutions
📍 Pune