Job highlights

- Experience in application engineering for hose assemblies in industrial OEM and aftermarket sectors
- Provide technical support, translate customer specs to BOMs, coordinate sample builds, handle key customer technical calls, support new product development, conduct fitment trials, and deliver technical seminars

POSITION SUMMARY: This position is responsible for application engineering for Hose and Hose assembly business in / large Industrial OEM / Industrial After Market division. Apart from this the position will also be responsible for Direct to Market (DTM) business support.

The Application

Engineer is responsible for providing technical support to customers / channel partners, supporting product application development, coordinating new product development, resolving field issues, and acting as the technical interface between customers, sales, and engineering teams. The role ensures correct product selection, successful product fitment trial, and customer satisfaction through technical expertise and application support.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned beyond the core functions listed below.

1. Translate Customers Enquiries, Drawings, Specifications to Gates Parts and build BOMs and prepare quote proposals
2. To coordinate with Manufacturing and build samples as per customer requirements.
3.



Responsible for handling key strategic customer calls on product or application engineering or specification issues and providing technical support i.e. proper application and selection products, investigating applications and providing best solutions with existing products
4. Responsible for being the first line of contact between the sales group and colleagues in other key support groups
5. To Support the implementation of the Customer Alignment Model by developing solid engineering relationships with engineers within assigned key customers.
6. To Support the Product Commercialization Process on key projects.
7. Assist in resolving warranty claims by investigating application, routing and any other technical requirements
8. To identify VA/VE, Product optimization and cost reduction opportunities and provide best solutions with existing products.
9. Drive new product development and co-ordinate for tracking on time execution of prototype sample submission and PPAP.
10. Conduct Fitment trial at customer end, prepare installation reports and Support CFT team for analyzing field failures as and when required
11. Conduct technical seminar at customer / channel partner and drive channel partner upgradation program
12. To support overall commercial objectives by developing strong engineering relationships with engineers within assigned key customers.

📌 Application Engineer (Pune)
🏢 Gates
📍 Pune