- Need to get valuation related documents from vendors and appraisers. . Inbound / Outbound call / email support to vendors and appraisers,including providing required status / information to all the stakeholders involved in the transaction and answering questions about the property.
- Be a single point of contact for the Appraiser/ Brokers and other stakeholders for the placement and follow-up related transaction with respect to work related to the Valuation services.
- Need to get valuation related documents from vendors and appraisers.
- Inbound/Outbound call/email support to vendors and appraisers, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
- Documentation on property related details and calls.
- Interact effectively with multiple stakeholders involved in the transaction.
- Should be capable of producing error free work consistently.
- Maintain 100% SLA and quality yield.
- Should be a fluent English speaker.
- Meet the output HRDs set by the business unit for the process.
- Research top priority items by providing detail investigation of complaints and disputes received form internal and external stakeholders.
- Ability to discern matters that require escalation to Supervisor.
- Timely completion of all work assignments and projects
- Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals. Qualifications
Qualifications Bachelor s Degree or equivalent Required Skills
Must have excellent written communication skills (with accurate grammar and punctuation)
Must have the ability to read and respond to the client s emails following effective business email writing etiquettes
Must have excellent verbal communication skills with fluent English and neutral accent
Must have valuable analytical and cognitive skills
Must have an eye for attention to detail
Must have minimum 30 wpm speed with the ability to talk over the phone
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