Analyst-Fulfillment,order management (Chennai)

Analyst-Fulfillment,order management (Chennai)

13 Nov
|
Delight HR
|
Chennai

13 Nov

Delight HR

Chennai

Job highlights

- Experience with API integration, lead generation platforms, and Microsoft Excel

- Receive, track, and fulfill orders; troubleshoot API integration; prepare reports; manage lead and order processes

1. Analyst, Fulfillment

What Youll Do

- Receive, track, and fulfill orders in a timely, effective manner.

- Accountable for accurate deliveries to customers.

- Ability to troubleshoot and guide customers with API integration and marketing platforms.

- Ability to create API scripts, send test leads, and general experience with web fulfillment platforms in the lead generation space (Msights, Converter, Integrate, Dropbox, etc)

- Excellent in preparing, presenting & publishing reports that support stakeholders (Mgmt, CSMs, etc.).

- Commitment to improving the Fulfilment process by identifying issues and providing recommendations.





- Formulate strategic qualitative & quantitative analysis for Fulfilment to drive business needs.

- Well-versed with Microsoft Excel

2. Analyst, Process Management(Order Management)

- Create orders in the lead management platform based on the criteria from the customer.

- Cross-check orders created in the lead management platform and ensure that the order details match the criteria as per customer requirements. Make required corrections, if needed.

- Upload campaign documents in the document repository (Google Drive) where all campaign documents are stored and made available to all stakeholders.

- Update campaign documents in the document repository based on updates from the customer/account manager and notify all stakeholders in a timely manner.

- Creating and maintaining work processes.

📌 Analyst-Fulfillment,order management (Chennai)
🏢 Delight HR
📍 Chennai

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