We're PyjamaHR, an ATS used by 500+ small companies. We're hiring for customer ops and automation, full time, in Bangalore.
You'll handle customer tickets, take calls with SMB founders, coordinate with engineering on bugs, and build automations alongside the day-to-day support work.
The role
- Answer support tickets and emails
- Take phone calls with SMB customers when needed
- Coordinate with engineering on bug fixes
- Build automations that improve how we handle support
About You
- AI-native. You've spent real time with Claude Code, Cursor, or similar tools, not just casual ChatGPT use
- Curious. You see a repetitive process and want to figure out how to automate it
- Comfortable on customer calls with non-technical founders
- Fresher or up to 2 years experience
- Based in Bangalore for the full 4-week training. Post-training: remote anywhere in India OK