Job highlights

- . Bachelors degree in Mechanical Engineering or equivalent experience

- Perform Customer Experience Management and customer satisfaction surveys. Job Requirements

- Minimum 5 years of direct customer-facing experience
- The ideal candidate will have 5-10 years of experience and be based in Singapore or India (Navi Mumbai & Chennai)

- Willingness to travel up to 20%

We are looking for a skilled Agreement Manager, Energy Services to join our Regional Operations team in North & South East Asia. The ideal candidate will have 5-10 years of experience and be based in Singapore or India (Navi Mumbai & Chennai).

Roles and Responsibility

- Build and maintain strategic partnerships with assigned agreement customers.

- Proactively communicate with customers to identify pain points and address needs.

- Propose current solutions, performance improvement programs, and upgrades to increase reliability, availability, and efficiency of power plants.

- Ensure trustable estimations and forecasts according to lifetime and annual budgets.





- Collaborate with the Contract Support Centre and local field services teams.

- Perform Customer Experience Management and customer satisfaction surveys.

Job Requirements

- Bachelor's degree in Mechanical Engineering or equivalent experience.

- Minimum 5 years of direct customer-facing experience.

- Strong customer focus, ownership mindset, and track record of achieving results.

- Problem-solving skills with a prompt, positive approach and ability to build sustainable relationships.

- Excellent communication, negotiation, and presentation skills.

- Ability to build cross-functional relationships and collaborate across cultures.

- Proactive, open-minded, and passionate about energy efficiency and environmentally friendly solutions.

- Proficiency in written and spoken English; ability to communicate effectively with customers in Thailand and Cambodia.

- Willingness to travel up to 20%.

- Financial acumen, including cost, revenue, and margin planning.

📌 Agreement Manager, Energy Services (Chennai)
🏢 Wärtsilä
📍 Chennai