— Admission Manager

Designation: Admission Manager

Department: Admissions & Sales

Reports to: Team Leader / Head – Admissions & Sales

Role Summary:

Responsible for counselling prospective students/parents, converting leads into applications & admissions, maintaining CRM discipline, and ensuring smooth communication throughout the admission cycle.

Key Responsibilities

- Counsel students & parents through phone, WhatsApp, email and in-person
- Explain programs, eligibility, fee structure, scholarships & career scope
- Convert enquiries into forms and admissions as per target
- Maintain follow-up discipline and timely communication with leads
- Record all conversations, status & next actions in CRM without fail
- Coordinate with marketing & lead team for lead quality feedback
- Assist in documentation, offer letters, and payment follow-ups
- Participate in admission events, webinars, open house & campus visits
- Handle objections/escalations politely and professionally




- Comply with institutional policies — no false commitments / no mis-selling

KRA — Admission Manager KRA Category KPI / Measurement Examples

Target Achievement % of monthly/quarterly form & admission target achieved

Conversion Ratio - Lead→Form, Form→Admission conversion %

Follow-up Discipline - Follow-up TAT, no. of productive connects/day

CRM & Process Compliance - % CRM hygiene, daily call logs & remark accuracy

Behaviour & Conduct - Behaviour with parents/team, no complaints/ escalations

Attendance & Timeliness - Punctuality, adherence to roster & review meetings

Quality of Counselling - QA audit score, call feedback & NPS from students

Reporting & Coordination - Daily/weekly MIS submission, internal coordination

Pay: ₹600,000.00 - ₹840,000.00 per year

Work Location: In person

📌 Admissions Manager (Noida)
🏢 Asian Education Group,
📍 Noida