The Admission Counsellor is responsible for managing the end-to-end admission process, interacting with prospective parents, providing information about the school's curriculum and facilities, conducting campus tours, and converting enquiries into successful admissions.

Key Roles & Responsibilities:

1. Enquiry Management: Handle admission enquiries through phone calls, emails, walk-ins and digital platforms.
2. Parent Counselling: Explain the school's curriculum, teaching methodologies, facilities, fee structure and admission procedures to parents.
3. Campus Tours: Coordinate and conduct school visits for prospective parents and students.
4. Lead Follow-up: Regularly follow up with prospective parents and maintain an effective enquiry-to-admission conversion rate.
5. Admission Process: Coordinate student assessments, interactions, documentation and admission formalities.
6. Database Management: Maintain enquiry records, admission trackers and daily follow-up reports.
7. Coordination: Work closely with the Principal, Coordinators, Accounts and Academic teams to ensure a smooth admission process.
8. Target Achievement: Work towards achieving monthly and annual admission targets.
9. Parent Relationship Management:



Build positive relationships with parents and address admission-related queries professionally.
10. Reporting: Share daily, weekly and monthly admission reports with the Admission Manager.

Required Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong counselling, convincing and negotiation abilities.
- Good presentation and customer-handling skills.
- Proficiency in MS Office, Excel and CRM/admission management systems.
- Ability to handle multiple enquiries and follow-ups.
- Target-oriented approach with a strong focus on conversions.
- Skilled, approachable and parent-friendly attitude.

Educational Qualification & Experience:
- Graduate in any discipline; MBA/PGDM in Marketing or related fields preferred.
- 25 years of experience in admissions, counselling, sales or customer relationship management.
- Experience in the school or education sector will be an added advantage.

Key Performance Indicators (KPIs):
- Number of enquiries generated and handled.
- Enquiry-to-admission conversion ratio.
- Number of campus visits scheduled and completed.
- Timely follow-up of prospective parents.
- Achievement of monthly admission targets.
- Accuracy of admission records and documentation.

📌 Admission Counsellor (Hyderabad)
🏢 Pallavi Boduppal Educational Society
📍 Hyderabad