Job highlights

- Experience in sales strategy, CRM management, and cross-functional team leadership
- Manage multi-department operations, lead sales team to meet targets, coordinate project delivery, oversee journal publishing, and analyze CRM data to drive growth
- Manage day-to-day operations across multiple departments: Sales, Technical, HR, Journal Publishing, and CRM.
- Lead the sales team to meet monthly and quarterly targets through effective lead tracking and conversion.
- Develop strategies to attract current clients, upsell services, and drive business growth.
- Coordinate with technical experts and academic writers to ensure timely, high-quality project delivery.
- Monitor quality standards, academic integrity, and resolve any delivery issues.
- Work with HR to recruit, train, and manage staff performance across teams.




- Foster a positive work culture and handle internal team coordination and conflict resolution.
- Supervise journal publishing support activities including formatting, plagiarism checks, submission processes, and reviewer communications.
- Oversee CRM system usage to track client interactions, tasks, and follow-ups efficiently.
- Analyze CRM and client data to improve service quality and identify new opportunities.
- Prepare monthly revenue and performance reports with insights for improvement.
- Take ownership of revenue goals and implement strategies to achieve them.
- Maintain strong communication with clients and ensure high satisfaction throughout the service lifecycle.
- Bring strategic thinking, operational efficiency, and leadership to support overall company growth.

📌 Admin Manager - Sales Development (Tamil Nadu)
🏢 PANACORP SOFTWARE SOLUTIONS
📍 Tamil Nadu