- Graduate with fluent English and knowledge of US healthcare billing concepts preferred
- Make outbound calls to US insurers, verify claims, handle denials, perform charge entry and payment posting
- In-hand salary of 11,200 per month with free company-provided meals
: AR Executive Medical Billing We are looking for an energetic and goal-oriented AR Executive (Accounts Receivable) to join our growing healthcare team at CrystalVoxx Global LLP. This is a blended voice and non-voice process designed for freshers or early-career professionals who want to build a long-term career in the US Revenue Cycle Management (RCM) industry.
Job Overview
- Company: CrystalVoxx Global LLP
- Location: Pratap Nagar, Nagpur (On-site)
- Experience: 0 to 1 Year (Freshers with excellent communication are welcome)
- Shift Timings: 6:30 PM to 3:30 AM (Fixed Evening/Night Shift)
- Make outbound calls to US health insurance companies to follow up on pending, unpaid, or denied medical claims.
- Use Interactive Voice Response (IVR) systems and speak with insurance representatives to verify claim status.
- Check patient eligibility and perks coverage over the phone.
Non-Voice Process (Back-Office & Analysis)
- Navigate insurance web portals to trace claim history, check denial reasons, and retrieve remittance advices.
- Manage denial handling by identifying the root cause of rejected claims and initiating proper correction or appeals.
- Perform charge entry, claim scrubbing, and accurate payment posting tasks into the billing software.
- Maintain data entry accuracy and document call notes clearly in the internal CRM database.
Requirements & Qualifications
- Education: Any Graduate / Undergraduate can apply.
- Language: Fluent and grammatically correct English communication (both verbal and written) is mandatory to interact with international insurance companies.
- Shift Flexibility: Must be comfortable regularly working the designated evening/night shift window (6:30 PM - 3:30 AM).
- Skills:
- Basic computer literacy and good typing speed.
- Familiarity with MS Office (Word and Excel).
- Strong analytical mind, attention to detail, and a quick learning curve.
- Knowledge of basic US healthcare concepts, medical billing, or HIPAA guidelines is a huge plus but not mandatory.