Company Description Nsight Global provides comprehensive back-office solutions with a core focus on revenue cycle management (RCM) for medical practices, healthcare organizations, and medical billing companies. Clients can choose end-to-end billing support or tailored modular services that integrate with existing operations.

Nsight

Global supports hundreds of practices through a 250+ member RCM team with deep expertise across specialties, systems, and workflows, combining US-based account management with experienced offshore delivery teams. In addition to RCM, over 100 professionals support medical transcription, accounting and bookkeeping, and administrative services, creating a workforce of 400+ employees dedicated to improving efficiency, accuracy, and overall performance for clients.

Role Description This is a full-time, on-site Accounts Receivable Caller role based in Velachery.

The Accounts Receivable

Caller will contact patients, insurance companies, and other payers to follow up on outstanding claims and balances, clarify billing details, and secure timely payments. The role includes reviewing accounts for discrepancies, updating payment and contact information, documenting all interactions in billing systems, and escalating complex issues to senior team members or account managers. The caller will work closely with the RCM team to reduce days in accounts receivable,



meet collection targets, and ensure compliance with company policies and regulatory requirements.

The position requires consistent attendance, adherence to call quality standards, and collaboration with colleagues to improve processes and patient or client experience.

Qualifications

- Strong communication and customer service skills, including clear spoken English and skilled phone etiquette.
- Ability to review and interpret billing statements, basic medical billing concepts, and accounts receivable reports.
- Proficiency in using computer systems, spreadsheets, and billing or practice management software.
- Attention to detail, accurate data entry skills, and the ability to document calls and account updates thoroughly.
- Time management skills with the ability to handle high call volumes, prioritize accounts, and meet collection targets.
- Comfort working in a process-driven environment with standard operating procedures and performance metrics.
- Prior experience in healthcare RCM, collections, or call center operations is preferred but not mandatory.
- High school diploma or equivalent; additional coursework or certification in billing, finance, or healthcare administration is an advantage.
- Willingness to work on-site in Velachery and adapt to shift schedules based on business needs.

📌 Accounts Receivable Caller (Velachery)
🏢 Nsight Global
📍 Velachery