Brief Role : Responsible for following up on all sales orders to ensure they are processed accurately within the financial software and the customer is sent their invoice on time.
Adhere to the Billing Process with regards to timelines and activities needed for each sales order Communicate with relevant departments
Maintain follow up and pro- active communication to clients
Maintain data within the CRM (customer relationship management) softwareComplete all daily/ weekly reports as assigned
Make a commitment to meet billing targets/ metrics and work independently to improve the current process