Location: Offshore, Chennai (Coverage until 2 PM CST)
Role Summary
The Account Operations Executive plays a key role in ensuring seamless operational support across onboarding, offboarding, training compliance, time tracking, reporting, and client coordination. This role requires proactive engagement with HR, Delivery, and Finance teams to maintain high operational excellence standards within the account.
Preferred Qualifications
Bachelor’s or Master’s degree in Business Operations, HR, or related field.
PMO Experience Is mandatory
Key Roles and Responsibilities
1. Onboarding
2. Offboarding
3. Training and Compliance
4. Time Entry Management
5. Reporting and Updates
6. Team Coordination
7. Client Interview Scheduling
8. Coordination and Administrative Support
Availability and Working Hours Must be available to interact and collaborate with onshore teams until 2 PM CST.
Key Skills and Competencies
- Strong communication and coordination skills across multiple stakeholders.
- Attention to detail and proactive follow-up mindset.
- Proficiency in MS Office (Excel, Outlook, Teams) and Google Suite (Sheets, Slides etc)
- Valuable understanding of onboarding/offboarding, compliance, and reporting processes.
- Ability to multitask and manage priorities in a fast-paced environment.
Application Question(s):
- What’s your current ctc?
- What’s your expected ctc?
- How quick you can join us?
Education:
- Bachelor's (Preferred)
Experience:
- Project management: 4 years (Preferred)
- Stakeholder management: 4 years (Preferred)
- PMO: 4 years (Preferred)