**CTC : 4 LPA

LOCATION: Okhla New Delhi

6 days a week

Onsite role

Company Description Diagnum Healthcare is a fast-growing diagnostics provider with an expanding network of laboratories and collection centers across India. Its NABL/ISO accredited facilities offer a full range of services, from routine screenings to advanced molecular testing, with a strong focus on accuracy and affordability.

Diagnum

Healthcare leverages technology to deliver services conveniently, including doorstep sample collection in many locations. Guided by a patient-first ethos, the organization is committed to making world-class diagnostic services accessible in every corner of India. Team members join a mission-driven environment that values quality, innovation, and reliable healthcare delivery.

Role Description The Account Manager is a full-time, on-site role based in South Delhi. This position is responsible for managing relationships with healthcare partners, corporate clients, and referral networks, ensuring high levels of satisfaction and consistent service quality.

Day-to-day work includes coordinating diagnostic services, addressing client queries, resolving issues promptly, and monitoring account performance against agreed service levels. The role involves identifying opportunities to grow existing accounts, supporting new business onboarding,



and collaborating with operations and lab teams to streamline processes.

The Account

Manager will also prepare reports, maintain accurate documentation, and provide regular updates to internal stakeholders.

Qualifications

- Candidates should possess strong client relationship management and customer service skills, with the ability to handle queries and resolve concerns professionally.
- Candidates should possess skills in coordination, account handling, and basic data tracking to manage multiple client accounts efficiently.
- Candidates should possess effective communication and interpersonal skills to work with clinical teams, corporate partners, and internal stakeholders.
- Candidates should possess basic proficiency with office productivity tools (e.g., spreadsheets, presentations, CRM or account management software).
- Relevant qualifications such as a bachelor’s degree in business, healthcare administration, or a related field are beneficial.
- Experience in healthcare, diagnostics, or service-based industries, especially in account management or client servicing, is an advantage.
- Ability to work on-site in South Delhi, manage time effectively, and adapt to a fast-paced, growth-oriented setting is expected.**

📌 Account Manager (South Delhi)
🏢 Diagnum Healthcare
📍 South Delhi