· Proactive outreach to emerging content creators with intent to implement priority solutions.
· Identify & prioritize solution implementation opportunities in one-time engagement with emerging content creators.
· Consultative Sales: Demonstrate an ability for consultative sales to achieve pilot goals.
· Portfolio Management: Responsible for managing a portfolio of emerging content creators, primarily from India.
· Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for content creators.
· Product Optimization: Educate content creators how to frequently assess and optimize product performance.
· Tailored Solutions: Where applicable, provide content creators with tailored solutions to meet their objectives.
· Continuous Improvement: Suggest improvements for ad products and customer experience.
· Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance.
Key Skills and knowledge
· 0-1years of general work experience.
· Outbound calling experience required, preferred experience in Customer Success or Account Management roles.
· Highly motivated individuals with a strong work ethic.
· Proven ability in building relationships and effective multi-touch cross/upselling throughout a relationship.
· Immediate implementation or adoption of personalized client recommendations.
· Delivering exceptional customer experience through a multi-touch cross/upselling
· Ability to perform in a fast-paced environment, having accountability of own metrics and results.
· Soft Skills: Robust analytical, organizational, and creative thinking skills
· Language Proficiency: professional command of English (US accent preferred) and Hindi (verbal required, written optional)
Educational qualification: Bachelor's degree or equivalent experience preferred
PN- Mobile phones and other basic personal amenities are not permitted inside the Production floor