Role Overview:

Position: Academic Counselor

Department: Business Development/Sales

Job type: Full time

Work mode: Work from Office

Key Responsibilities:

- Initiate counseling calls to assigned leads and understand their learning needs and goals.
- Provide detailed information about our ethical hacking and cybersecurity programs.
- Recommend suitable courses and guide students through the enrollment process.
- Perform timely follow-ups to facilitate admissions and ensure conversions.
- Conduct outbound sales calls to potential customers and present our products and services effectively.
- Build and maintain strong relationships with students and ensure a positive learning experience.
- Maintain accurate and up-to-date records of student interactions and progress in the CRM system.
- Ensure timely and effective communication with leads to maximize engagement.
- Meet and exceed monthly counseling and enrollment targets.

Requirements:

- 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).




- Strong communication and interpersonal skills.
- Ability to explain course features clearly and persuasively.
- Comfortable handling calls and managing follow-ups efficiently.
- Basic understanding of cybersecurity concepts or interest in learning.
- Target-driven mindset with a student-first approach.
- Familiarity with CRM tools and maintaining detailed records.

What We Offer:

- Opportunity to work in a fast-paced and rapidly growing EdTech environment.
- Exposure to the agile and in-demand field of ethical hacking and cybersecurity.
- Supportive work culture with opportunities for growth and learning.
- Attractive performance-based incentives and career development opportunities.

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits

- Cell phone reimbursement

Experience:
- Academic counseling: 1 year (Required)

Language:
- English (Required)

Work Location: In person

📌 Academic Counselor (Kochi)
🏢 RedTeam Hacker Academy
📍 Kochi