14 Nov
|
CLIMAX BPM
|
Jaipur
A Decade of Excellence in Global Service Exports & IT Solutions.
Established in 2015 , Climax BPM is a premier Service Export and IT Service Provider based in Jaipur. For over a decade, we have been a trusted partner for global businesses, delivering high-impact solutions across the UK and Australian markets .
We operate at the intersection of technology and communication. While our In-house Marketing Projects drive growth and engagement, our IT Service Division provides cutting-edge technical solutions to international clients. At Climax BPM, we don’t just offer services; we export innovation and reliability.
Role: The Global Voice (Customer Success - UK/AUS)
Mission : Drive Global Conversations & Win deals.
Vibe : You are the face of our brand to international customers. No robotic scripts, just genuine, smart conversations.
At Climax BPM , we don’t do boring. We are looking for The Global Voice —someone who can connect with people across the UK and Australia, understand their needs, and deliver a world-class experience. If you have the flair for native-level English and the confidence to handle international B2C interactions, this stage is yours.
The Mission (Responsibilities):
- Personalized Engagement : Conduct high-energy outbound conversations with individual customers in the UK and Australia.
- Relationship Building : It’s not just a call; it’s a connection. Qualify leads by understanding the customer's lifestyle and needs.
- Brand Ambassador : Represent Climax BPM with sophistication, ensuring every customer feels valued and heard.
- Smart Problem Solving :
Navigate through objections using logic, empathy, and wit—no "one-size-fits-all" scripts here.
- Growth Driver : Meet and exceed conversion targets while maintaining accurate records in our CRM.
The DNA (Skills Required):
- Native-Level English : You don't just speak English; you own it. Fluency and a neutral/global accent are non-negotiable.
- Confident Communicator : You are a natural at talking to strangers and turning them into happy customers.
- People Reader : You can sense the customer's mood and adapt your tone instantly.
The Package & Perks:
- Salary : ₹17,000 - ₹22,000 CTC+ Performance Bonuses that reward your hustle.
- Work-Life Balance :Monday to Friday.** (Fixed 5-day workweek because weekends are for you!).
- Shift Timings :UK Shift**: 2:00 PM - 11:00 PM IST
- AUS Shift : 5:00 AM - 2:00 PM IST
- Location : Mansarovar, Jaipur
Requirements :
- The Fresh Perspective : We love freshers! If you have the energy to learn and a voice that people listen to, we want you.
- The Experienced Hustler : Up to 1 year of experience in International Voice, Telesales, or B2C calling? That’s a massive plus.
The Education
- Minimum Requirement : 12th Pass is mandatory.
- The Goal-Seekers : Whether you are a Graduate or still pursuing your degree, if you can balance the hustle, you are welcome here.
Job Types : Full time, Permanent, Fresher
Pay: ₹17,000.00 - ₹22,000.00 per month
Benefits :
- Health insurance
- Paid time off
- Provident Fund
Language :
- English (required)
Work Location: In person
📌 Process Associate - International Voice (Jaipur)
🏢 CLIMAX BPM
📍 Jaipur