Job Title: Customer Support Executive - Retail

Job Summary : We are seeking a friendly and customer-focused Customer Support Executive to handle customer queries, provide product information, and ensure a smooth shopping experience. The role involves resolving concerns promptly and maintaining high customer satisfaction levels.

Key Responsibilities :

- Assist customers with product inquiries and purchase decisions
- Handle customer complaints and resolve issues effectively
- Provide billing and order-related support
- Coordinate with store and warehouse teams for order fulfillment
- Maintain customer records and feedback data
- Support after-sales service and follow-ups
- Ensure excellent in-store or online customer experience
- Meet service quality standards and response time targets

Required Skills :

- Strong communication and interpersonal skills
- Problem-solving ability
- Patience and positive attitude




- Basic computer knowledge (MS Office / POS systems)
- Ability to handle multiple customers efficiently

Qualification & Experience :

- Any Bachelor’s degree or equivalent
- 1-3 years of experience in retail/customer service preferred
- Freshers with good communication skills can also apply

Kindly Contact HR - Samuel Arumugam - (phone hidden)

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages :

- Food provided
- Life insurance
- Provident Fund

Experience :

- Customer support: 1 year (required)

Language :

- Hindi (preferred)
- Telugu (preferred)

Location :

- Chennai, Tamil Nadu (Chennai) (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

📌 Customer Support Retail (Chennai)
🏢 Wedtree eStore Private
📍 Chennai