- Manage and oversee the company's daily operational activities.
- Ensure accurate processing, verification, and timely dispatch of customer orders across Pan India.
- Review every order before dispatch to ensure accuracy, completeness, and adherence to customer requirements.
- oordinate with customers regarding order status, dispatch schedules, and issue resolution.
- Supervise and manage the warehouse team to ensure efficient inventory handling, order picking, packing, and dispatch.
- Lead and coordinate with the logistics team to ensure timely deliveries and effective transportation planning.
- Monitor shipment progress and proactively resolve delivery-related challenges.
- Make independent operational decisions to ensure business continuity and customer satisfaction.
- Maintain effective communication between the sales, warehouse, logistics, and customer service teams.
- Identify process improvements to enhance operational efficiency and reduce error