- Serve as the primary contact between the sales team and customers, addressing inquiries regarding orders, pricing, availability and delivery schedules. :
- Provide updates on order status and delivery schedules. :
- Coordinate with all internal departments to resolve customer complaints and ensure timely closure .
- Collect Customer feedback on services and products. :
- Record, track and analyze the customer complaints for corrective and preventive action. :
- Maintain a daily log of product videos shared and customer responses.
Sales Support :
- Assist the sales team preparing sales quotations and reports. :
- Maintain customer records and sales data in the system. :
- Support the sales teams during exhibitions, trade fairs and market visits. :
- Support sales promotions and seasonal offers ( During festival time).
Logistics Coordination :
- Coordinate with the logistics and transport teams to ensure timely deliveries of goods .
- Ensure all necessary documentation is in order. :
- Ensure Compliance with food standard, packaging and labeling requirements.
Inventory Management :
- Coordinate with the warehouse and inventory team to ensure product availability across locations and entities. :
- Monitor inventory levels and inform the sales team of shortages .
Reporting and Analysis :
- Prepare and maintain sales reports, customer rating reports in Google Suite.
Coordination with all Internal Teams :
- Import Team :
- Sales Team :
- Billing and Accounting Team :
- FInance Team for Accounts Receivable
Qualifications and Skills :
- Bachelor's degree in sales, marketing, or a related field. :
- Proven experience as a sales coordinator or role supporting sales operations. :
- Average communication. :
- Proficiency in Google Suite and MS Office. :
- Robust organisational skills with attention to detail. :
- Ability to multitask and prioritise tasks in a fast-paced environment.
Experience :
- Minimum 5 years of experience in sales coordination or a related role .
Job Types : Full-time, Permanent
Pay: From ₹25,000.00 per month
Benefits :
- Leave encashment
- Paid sick time
- Paid time off
Application Question(s):
- How many years of Sales Logistic Coordinator experience do you have?
- Salary Per Month?
- Notice Period?