Job Title

Assistant Manager - Sales Programs

Function

SAL

Reports To

Head - Sales Operations

Location

Head Office

Travel Required

25% þ 50% 75%

About DHL Blue Dart Express India : Blue Dart Express Limited , a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work , combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are,



committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong . Blue Dart offers competitive compensation and comprehensive advantages, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview : The Assistant Manager - Sales Programs will be responsible for driving sales productivity, sales force effectiveness, sales analytics, and capability development initiatives across the organization. The role will focus on leveraging data, technology, automation, and best practices to enhance sales performance, strengthen sales processes, and enable field teams to achieve business objectives.

The incumbent will work closely with Sales Leadership, Regional Sales Teams, Channel Partners, IT, Learning & Development, and other cross-functional stakeholders to implement sales performance improvement programs, drive adoption of sales force automation tools, and build a high-performance sales culture.

Job Purpose : To enhance sales productivity, effectiveness, and capability through data-driven insights, sales process optimization, technology adoption, automation, and sales force enablement initiatives, thereby improving sales performance,



customer acquisition, and revenue growth.

Key Roles & Responsibilities : Sales Productivity Enhancement

- Leverage sales analytics and performance data to identify opportunities for improving sales effectiveness across various levels of the sales organization.
- Develop and implement methodologies, frameworks, and processes to enhance productivity and drive superior sales outcomes.
- Generate and disseminate business performance reports, dashboards, and KPI scorecards for sales teams, leadership, and key stakeholders.
- Support proactive decision-making through timely reporting and actionable insights.
- Drive automation of periodic sales performance reports and analytics through technology-enabled solutions.
- Engage with sales teams, channel partners, and other stakeholders to gather market intelligence, understand industry trends, and assess field-level challenges and opportunities.
- Benchmark industry best practices and identify organizational gaps to develop and institutionalize standardized sales processes and operating models.
- Evaluate and implement AI-driven solutions to improve sales productivity, forecasting accuracy, customer engagement, and sales effectiveness..

Sales Force Automation (SFA)

- Analyze existing sales processes, workflows, and business requirements across sales verticals to identify automation opportunities.
- Support the design, implementation, and enhancement of Sales Force Automation (SFA) platforms and performance management tools.
- Drive adoption and effective utilization of SFA tools across the sales organization.
- Develop standard operating procedures (SOPs), user guides, and governance frameworks for sales systems and tools.
- Conduct user training ses

📌 Assistant Manager - Sales Programs, Hqc (Mumbai)
🏢 Dhl
📍 Mumbai