25 Jun 2026

- Business Unit: Taj SATS Air Catering Limited, Mumbai
- Department: Human Resources
- Job requisition ID: 16738
- Description: About TajSATS : With a legacy rooted in over 50 years of excellence, TajSATS Air Catering Limited is a joint venture between the Indian Hotels Company Limited (IHCL) and SATS Limited, Singapore. As a proud member of the Tata Group and a market leader in the Indian aviation catering segment, TajSATS is committed to driving innovation, sustainability, and a cooperative work culture.

Careers at TajSATS : From powering world-class international and domestic airlines to catering for elite private charters, TajSATS is a name synonymous with excellence. We are now expanding our reach by venturing into new sectors, including multinational corporations, healthcare, and educational campuses—through our new entity, Nekta Food Solutions Limited , we are creating a world of diverse career opportunities. Join a team where the trusted TajSATS legacy meets the fast-paced innovation of the modern food industry.

Job Objective : To design and drive the organization’s learning and development strategy, ensuring capability building, leadership development, and alignment with business goals.

Essential Job Tasks :

- L&D; Strategy & Execution
- Training Needs Analysis & Program Design
- Leadership Development
- Stakeholder Management
- Training Governance & Standardization
- Team Management & Capability Building

Areas of Responsibility :

- Develop and implement the overall L&D; strategy aligned with organizational objectives
- Lead Training Needs Analysis (TNA) across functions and design structured learning interventions
- Drive leadership development, succession planning, and capability-building initiatives




- Establish governance and standardization of training processes across the organization
- Oversee execution of training programs and ensure quality, consistency, and scalability
- Monitor training effectiveness through KPIs, analytics, and ROI measurement
- Partner with senior leadership to align learning initiatives with business priorities
- Lead and mentor the L&D; team, ensuring capability development and performance management
- Drive adoption of digital learning platforms, LMS, and blended learning approaches
- Manage external training partners, budgets, and cost optimization
- Ensure audit readiness and compliance with training standards and documentation
- Lead CSR initiatives through learning interventions and drive employee participation

Required Qualifications :

- MBA/PGDM in Human Resources (preferred)
- Bachelor’s degree Hotel Management

Work Experience :

- 8-12 years of experience in Learning & Development
- Proven experience in designing and implementing L&D; strategies
- Strong leadership and stakeholder management skills
- Experience in managing teams and cross-functional initiatives
- Proficiency in LMS, digital learning tools, and training analytics
- Strong understanding of adult learning methodologies and capability-building frameworks

Languages Needed in Position : Fluency in English, Hindi, and local language preferred

**Key Interfaces

- External**:

- External Training Providers

- Industry Professionals and Experts

**Key Interfaces

- Internal**:

- Employees

- Managers and Team Leaders

- Human Resources Department

- Senior Leadership

Behavioural Competencies :

- Change Championship- Collaborative Engagement- Growth Mindset- Guest Centricity- Personal Effectiveness- Process Excellence- Result Orientation- Strategic Orientation & Entrepreneurial Agility- Talent Enrichment Equal Opportunities Employment at TajSATS :

📌 Learning & Development Manager (Mumbai)
🏢 IHCL
📍 Mumbai