Admission Counselor (Tambaram)

Admission Counselor (Tambaram)

14 Nov
|
Shraddha Childrens Academy (cbse School)
|
Tambaram

14 Nov

Shraddha Childrens Academy (cbse School)

Tambaram

Role :Admission Coordinator

School :Shraddha Children’s Academy, Varadharajapuram, West Tambaram, Chennai

Reports to :Admission Manager & Principal

Responsibilities : Manage the complete admission process from enquiry to enrolment.

1. Admission Process Management

- Manage the entire admission cycle from enquiry to enrolment.
- Conduct campus tours for parents and explain curriculum, facilities, fee structure, and school policies.
- Ensure smooth processing of forms, document verification, and eligibility checks.
- Coordinate student interaction/assessment schedules with academic coordinators.
- Follow CBSE age criteria and admission guidelines for classes Nursery to XII.

2. Parent Interaction & Counselling

- Counsel parents regarding academic programmes, teaching methodology, school culture, and policies.
- Address parent queries related to admissions, fee structure, transport, and school operations.
- Provide timely follow-up calls/messages to ensure conversion of enquiries to admissions.
- Maintain positive and professional communication at all times.

3. Documentation & Compliance

- Ensure all documents are collected as per CBSE norms:

- Birth certificate, Transfer Certificate, Aadhaar, Report Cards, Address proof, Photos.

- Verify TC on CBSE portal where applicable.

- Ensure completeness of student files for audits and inspections.

- Maintain confidentiality of all student and parent data.

4. Coordination with Departments

- Coordinate with:

- Principal/Vice Principal for admission approvals.

- Academic Coordinators/Teachers for student assessments.

- Accounts Department for fee payment and confirmation.

- Transport Department for route information.

- IT/ERP team for student database entry and updates.

5. ERP & Data Management

- Update student details in the school ERP system.
- Generate admission reports, enquiry conversion reports, and monthly MIS data.
- Maintain digital and physical records of admissions year-wise.

6.



Marketing & Outreach Support

- Assist in planning and executing admission campaigns:

- Social media, print media, school fairs, exhibitions.

- Support the admin team during promotional events, open-house sessions, and orientation.

- Ensure timely follow-up of leads generated from marketing activities.

7. Admission Targets & Performance Tracking

- Monitor enquiry-to-admission ratio.
- Prepare weekly/monthly admission status reports for management.
- Work towards achieving yearly admission targets efficiently and ethically.

8. Customer Experience & Relationship Building

- Ensure warm and professional reception for walk-in parents.
- Maintain a welcoming environment in the admission office.
- Foster positive relationships with prospective and newly enrolled parents.

9. Compliance with CBSE Guidelines

- Follow CBSE guidelines related to:

- Admission age criteria

- Transfer certificate rules

- Student data updates on OASIS/SIS

- RTE admissions (if applicable)

- Ensure zero error in data uploaded for board registrations.

10. Support in School Events

- Assist in Orientation Programs, PTMs, Annual Day, Graduation Day.
- Coordinate with admin for logistic arrangements related to admissions events.

REQUIRED QUALIFICATIONS & EXPERIENCE

Educational Qualification

- Graduate in any discipline (mandatory)
- MBA in Marketing/HR/Administration (preferred)
- Diploma in counselling/communication (Optional but advantageous)

Experience

- 3-7 years of experience in admissions/front desk/customer service, preferably in CBSE/IB/ICSE schools.
- Experience in parent counselling and handling high-volume enquiries.

Technical Skills

- MS Office (Excel, Word, PowerPoint)
- ERP / CRM / School management software
- Robust reporting and documentation skills

Mayuri-HR Head

Pay: ₹25,000.00 - ₹33,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Education :

- Bachelor's (preferred)

Work Location: In person

📌 Admission Counselor (Tambaram)
🏢 Shraddha Childrens Academy (cbse School)
📍 Tambaram

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