ROLE OVERVIEW :

- Support the operations of the US and UK Journals Editorial teams .
- Perform daily tasks with moderate supervision from the Supervisor.
- Maintain strong, effective working relationships with team members.
- Uphold high standards of transparency, integrity , and consistently demonstrate all SAGE core competencies .
- Troubleshoot issues and handle escalations or challenging situations with maturity and composure.

KEY ACCOUNTABILITIES : The responsibilities include, but are not limited to, the following:

- Perform weekly updates of various data repositories (e.g., data cubes) and related reports.

- Assist in preparing major quarterly and annual reports , such as:

- Global Peer Review Database

- Published Output and Submissions Report

- Author Survey Report

- Publisher Reports

- Number of Journals Published Report

- Impact Factor Packets

- Provide data mining and analytical support for projects requiring extensive historical data, such as Rejected and Republished Articles Reports .

- Ensure that the Global Assignment List and its associated report are accurate and regularly updated.

- Support various ad-hoc projects , especially those related to usage, citations, and editorial analytics.

- Ensure the accuracy of all data used within the editorial department — including validating internal documents and cross-checking information used for database updates.

- Escalate concerns or challenges to the Supervisor with full transparency.

- Perform duties with moderate oversight from both the local Supervisor and the Global Process Heads (US/UK).

SKILLS, QUALIFICATIONS & EXPERIENCE :

- Bachelor’s degree (or equivalent) in Business, Communications, or a related field .




- Excellent English verbal and written communication skills with strong listening abilities.
- Ability to coordinate effectively with local and international teams (US and UK).
- Proficiency in Microsoft Word, Excel, and PowerPoint .
- Strong organizational skills with exceptional attention to detail .
- Strong interpersonal skills and the ability to work collaboratively.
- Willingness to learn and adopt current processes and systems .

LANGUAGE SKILLS, REASONING ABILITY & ANALYTICAL APTITUDE :

- Ability to work independently with moderate supervision.
- Excellent organizational and research capabilities.
- Strong interpersonal and communication skills.
- Ability to maintain strict confidentiality .
- Strong customer communication skills (internal/external).
- Ability to multi‑task , manage interruptions, and stay focused during repetitive tasks.
- Capable of meeting deadlines and performing well under pressure.

SUPPORTIVE TEAM MEMBER EXPECTATIONS : Including, but not limited to:

- Contribute ideas and feedback in a clear, concise, and productive manner.
- Be available to support other teams , as needed and defined by the Supervisor.
- Participate in projects, committees, or task forces , working collaboratively with US/UK managers and offshore colleagues.
- Perform any additional projects or tasks assigned.
- Demonstrate strong teamwork—actively contributing to group success, participating in team decisions, and avoiding unproductive conflict.
- Communicate professionally with all colleagues; remain helpful, cooperative, courteous, and disciplined .
- Maintain regular attendance, follow office timings, and report any absence promptly via ESS.
- Support additional activities required to achieve department and company goals .

📌 Editorial Services Assistant (Dehradun)
🏢 Sage
📍 Dehradun