MULTI-SKILLED TECHNICIAN (MST) - ENGINEERING & MAINTENANCE

Department : Engineering / Maintenance Location : Centro Hotels / SARC Hospitality Properties, Pune Reports To : Maintenance Manager / Engineering Manager / Engineering Supervisor Work Location : In person

Job Summary

The Multi-Skilled Technician (MST) is responsible for preventive maintenance, troubleshooting, repairs and general upkeep across Centro Hotels and other SARC Hospitality properties.

The MST is expected to be a hands-on technical all-rounder who can work across multiple areas including:

- Electrical
- Plumbing
- HVAC / Air-conditioning
- Carpentry
- Painting and polishing
- Minor civil work
- Pumps and motors
- Kitchen and hotel equipment
- Water and drainage systems
- Basic refrigeration
- CCTV
- IT, networking and hotel technology
- General property maintenance

The MST should have the attitude: “I may not know this yet, but I will understand it, learn it and figure out what needs to be done.”

Key Responsibilities1. General Maintenance & Troubleshooting

- Perform routine inspections, maintenance and repairs throughout the property.
- Attend guest-room, public-area and back-of-house maintenance complaints promptly.
- Diagnose problems before immediately calling an outside vendor.
- Carry out repairs safely within own capability.
- Escalate specialist work appropriately when required.
- Identify the root cause of recurring problems rather than repeatedly carrying out temporary fixes.
- Ensure completed repairs are neat, secure and properly finished.
- Follow up on repairs until the problem is fully closed.

2. Electrical Maintenance

Carry out basic electrical troubleshooting and repairs including:

- Lights and light fittings
- Switches
- Sockets
- Fans
- MCBs and circuit breakers
- Basic wiring




- Equipment electrical connections
- Emergency lights
- Electrical fixtures

Identify unsafe electrical conditions and escalate work requiring specialist expertise.

3. Plumbing & Sanitary Maintenance

Maintain and repair:

- Taps
- Toilets
- Flush systems
- Washbasins
- Showers
- Health faucets
- Pipes
- Flexible hoses
- Drainage systems
- Minor blockages
- Water supply lines
- Sanitary fittings

Repairs should preferably solve the root cause , not simply stop the immediate symptom.

4. HVAC & Air-Conditioning

Assist with routine inspection, troubleshooting and preventive maintenance of air-conditioning systems.

Tasks may include:

- Checking cooling performance
- Cleaning filters
- Checking drain lines
- Identifying leakage
- Checking abnormal noise or vibration
- Basic thermostat/controller troubleshooting
- Identifying basic electrical or mechanical faults
- Supporting specialist HVAC vendors where required

5. Carpentry & Fixtures

Carry out minor carpentry and repair work including:

- Doors
- Door closers
- Hinges
- Handles
- Locks
- Windows
- Furniture
- Shelves
- Fixtures
- Cabinetry
- Minor woodwork

6. Painting, Polishing & Minor Civil Work

Undertake or assist with:

- Paint touch-ups
- Wall patching
- Polishing
- Furniture touch-ups
- Grouting
- Minor tile repairs
- Minor masonry work
- Small civil repairs

All repairs should be completed cleanly and neatly , particularly in guest-facing areas.

7.



Pumps, Motors & Water Systems

Monitor and assist with the maintenance of:

- Water pumps
- Booster pumps
- Motors
- Water tanks
- Water-level systems
- Heat pumps / hot-water systems
- Drainage systems
- Water supply systems

Report unusual noise, vibration, leakage, overheating or other abnormalities before equipment fails.

8. Hotel, Kitchen & Engineering Equipment

Assist in troubleshooting and maintaining equipment including:

- Refrigerators and freezers
- Kitchen equipment
- Exhaust systems
- Ventilation equipment
- Water-heating equipment
- Housekeeping equipment
- Guest-room equipment
- Small electrical appliances
- Other engineering equipment

Specialist vendors may be used where required, but the MST should understand the issue and assist with diagnosis and testing.

9. Basic IT, Networking & Technology

The MST should be comfortable learning and performing basic troubleshooting of hotel technology.

This may include:

- Wi-Fi
- Routers
- Network switches
- LAN connections and cables
- Wi-Fi access points
- CCTV cameras
- Smart TVs
- Computers
- Printers
- Electronic locks
- Sensors
- Connected hotel equipment
- Other basic technology systems

The MST is not expected to be an IT engineer , but should be comfortable with technology and willing to learn.

10. Preventive Maintenance

Carry out preventive maintenance as per daily, weekly, monthly and periodic schedules.

This includes checks of:

- Guest rooms
- Electrical systems
- Plumbing
- HVAC
- Pumps and motors
- Drainage
- Water systems
- Kitchen equipment
- Exhaust systems
- Furniture
- Sanitary fittings
- Lighting
- Hotel technology
- Public areas
- Back-of-house areas

**The objective is to f

📌 Multi Skill Technician (Mst) (Shahbad)
🏢 Hotel Centro
📍 Shahbad