Service Support Manager (Chennai)

Service Support Manager (Chennai)

14 Nov
|
5k Car Care
|
Chennai

14 Nov

5k Car Care

Chennai

5K CAR CARE WELCOMES EXPERIENCED AND FRESHERS WHO HAVE A PASSION TO DELIVER THEIR BEST TO CUSTOMERS. REQUIREMENT IS PRIMARILY FOR CHENNAI AND WE ARE LOOKING OUT FOR CANDIDATES ACROSS TAMILNADU AS WELL. THE JOB REQUIRES

- Customer Consultation : Act as the primary point of contact for customers, handling appointment bookings, vehicle check-ins, and pick-ups. Explain technical service outcomes and costs transparently.
- Technical Liaison : Consult daily with mechanics and service technicians regarding required repairs. Work together to identify cost-effective, reliable alternatives for customers when needed.
- Operational Workflow : Oversee and manage the dealership’s daily service schedule to ensure workshop efficiency and that customer vehicles are completed on time.
- Parts & Inventory Coordination :



Coordinate with the technician team regarding parts ordering to ensure required components are available, minimizing vehicle downtime.
- Value-Driven Advisory : Educate customers on product offerings, warranty protections, potential cost savings, and provide honest advice on maintenance benefits versus vehicle trade-ins.
- Quality Assurance : Review final details of services rendered with customers, handle billing inquiries, and ensure total customer satisfaction at every step of their interaction.

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks :

- Food provided

Work Location: In person

📌 Service Support Manager (Chennai)
🏢 5k Car Care
📍 Chennai

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