The Receptionist / Administrator will be responsible for handling customers, managing daily administrative tasks, coordinating online orders (Instagram & YouTube), and supporting smooth store operations at Chalti Fashions.
Key Responsibilities Customer Handling
- Greet walk-in customers politely and assist them with basic queries
- Handle customer calls, WhatsApp messages, and follow-ups
- Maintain a professional and welcoming environment at the store
Online Order Support
- Manage inquiries from Instagram, YouTube Live & WhatsApp :
- Note customer orders, sizes, colors, and payment status
- Follow up for pending payments and confirmations
Billing & Records
- Assist in billing and invoice preparation
- Maintain daily sales records and customer details
- Update order register and payment tracker
Administrative Tasks
- Maintain files, registers, and basic documentation
- Coordinate with store staff and management
- Ensure smooth day-to-day office/store operations