Front Office Receptionist (Kolkata)

Front Office Receptionist (Kolkata)

14 Nov
|
iLEAD
|
Kolkata

14 Nov

iLEAD

Kolkata

We’re Hiring | Front Office Executive / Receptionist (Female)

Location : iFeel Fitness - In-house Gym, iLead College Experience Required : Minimum 3+ years Work Timings : 9:00 AM - 6:00 PM Weekly Off : All Sundays + Alternate Saturdays

About iFeel Fitness

iFeel Fitness is the in-house gym of iLead College, offering a structured, professional, and premium fitness environment. We are looking for a proactive Front Office Executive who can manage member interactions, drive renewals, and contribute to the gym’s growth through robust front office operations and sales follow-ups.

Key Responsibilities

- Manage day-to-day front office and reception operations

- Welcome and assist members, visitors, and enquiries professionally

- Maintain, update, and track the gym’s member database :

- Follow up with existing members for renewals and plan upgrades :

- Upsell memberships from Monthly to Quarterly / Half-Yearly / Annual plans

- Coordinate with trainers and internal teams for smooth operations

- Oversee overall upkeep, hygiene, and readiness of the gym facility

- Handle basic administrative and reporting responsibilities





Required Skills & Eligibility

- Minimum 3+ years of experience in front office / reception roles

(GyM/Fitness Centre / Hospitality / Healthcare / Customer-facing setups preferred)

- Strong communication and relationship-management skills
- Good to strong working knowledge of MS Excel (data tracking, reports, follow-ups)
- Sales-oriented mindset with confidence in member engagement and conversions
- Presentable, organized, and customer-focused

Why Join iFeel Fitness

- Performance-linked incentives on achieving and exceeding sales and renewal targets

- Stable working hours with predictable weekly offs

- Professional and respectful work environment within an educational campus

- Opportunity to grow in a role that blends administration, customer service, and sales :

- Direct impact on business growth with visible recognition for results

How to Apply

Job Types : Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Front Office Receptionist (Kolkata)
🏢 iLEAD
📍 Kolkata

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