We are seeking a friendly and organized individual to join our physiotherapy clinic as a Part-Time Receptionist. As the first point of contact for our clinic, the receptionist plays a crucial role in providing excellent customer service and ensuring the smooth operation of daily activities. This is a part-time position with working hours from 9:00 pm to 3:30 pm.

Responsibilities :

- Front Desk Management :

- Greet and welcome patients, visitors, and staff in a professional and courteous manner.

- Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate personnel.

- Manage patient check-ins and check-outs efficiently.

- Appointment Scheduling :

- Schedule and confirm appointments for physiotherapy sessions.

- Coordinate with physiotherapists to ensure accurate scheduling and minimize downtime.

- Patient Coordination :

- Collect and update patient information, including contact details and insurance information.

- Provide necessary forms and paperwork to patients, ensuring completion and accuracy.

- Administrative Support :

- Assist in maintaining organized patient records and filing systems.

- Handle billing and payment transactions,



and coordinate with the billing department as needed.

- Communication :

- Communicate effectively with patients, physiotherapists, and other clinic staff to ensure a seamless patient experience.

- Relay key information and updates to relevant parties promptly.

- Maintain Clean and Tidy Reception Area :

- Ensure the reception area is clean, organized, and presentable.

- Restock brochures and informational materials as needed.

- Adherence to Clinic Policies :

- Uphold and enforce clinic policies and procedures.

- Maintain confidentiality of patient information and adhere to privacy regulations.

Qualifications:

- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficient in basic computer skills and familiarity with scheduling software.
- Ability to multitask and handle a fast-paced environment.
- Knowledge of medical terminology or experience in a healthcare setting is a plus.

Job Type : Part-time

Pay: Up to ₹8,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Thane)
🏢 Rise Network
📍 Thane