Blueserene Resorts - Unique Water front, 5 Star Classified Resorts in Thrissur, Kerala. 11 kms from Guruvayur temple and 18 kms from Thrissur town. We take pride in offering personalised and best destination wedding experience to our guests.
Position :Front Office Executive
(Experience with Hotsoft PMS Preferred)
As a Front Office Executive, you will be the face of the hotel, creating a warm and professional first impression for our guests. This role requires solid communication skills, attention to detail, and a guest-centric attitude to ensure smooth daily operations at the front desk.
Key Responsibilities
Key Responsibilities
- Welcome guests and handle check-in/check-out procedures smoothly
- Assist guests with inquiries, requests, and service needs promptly
- Coordinate with housekeeping, reservations, and other departments
- Operate the front office software (Hotsoft PMS experience is a plus)
- Handle cash, billing,
and maintain accurate guest records
- Support front office manager in shift operations and team coordination
- Ensure lobby and reception areas are neat, organized, and presentable
- Uphold high standards of hospitality and guest satisfaction
Eligibility & Skill Requirements
- Degree/Diploma in Hotel Management or related field
- Minimum 1 year of experience in a hotel front office or guest relations role
- Knowledge of Hotsoft PMS preferred (training will be provided)
- Strong communication and interpersonal skills
- Pleasant, confident, and guest-friendly attitude
- Willingness to work in shifts and weekends