- Making outbound and inbound calls to customers or leads.
- Explaining products or services clearly and confidently.
- Generating leads by convincing potential customers.
- Handling customer queries and complaints politely and professionally.
- Following up with interested customers.
- Maintaining call records and customer data accurately.
- Meeting daily/weekly/monthly call targets. :
- Updating CRM or registers with call outcomes.
- Maintaining positive customer relationships. :
- Adhering to company scripts, policies, and compliance rules.
Skills Required
- Good communication skills English
- Persuasion and negotiation skills
- Patience and active listening
- Basic computer knowledge
- Ability to handle pressure and targets
Job Types
- Outbound Telecaller :
- Customer Support Executive :
- Lead Generation Executive
Job Types : Full time, Permanent
Pay: ₹10,000.06 - ₹20,000.57 per month
Work Location: In person
📌 Receptionist and Telecaller (Kolkata)
🏢 58AM Marketing St. Pvt .
📍 Kolkata
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