LNT/-SE-S/1715284

- DEIC-L&T; Precision Engineering & Systems IC

- Coimbatore Campus- Posted On 23 Jul 2026-

- End Date 19 Jan 2027-

- Required Experience4 - 7 years Skills : Knowledge & Posting Location :

- Communication Analytical skills CAD Modeling CAD Tools PLC

Minimum Qualification :

- Bachelor of Technology (BTech)

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The On-Site Support Engineer is the primary technical and liaison link between the customer’s production floor and the internal manufacturing ecosystem. This role requires an agile, solution-oriented professional responsible for the installation, periodic calibration , and continuous process improvement of high-precision Fixtures used in Electronic Gadget Manufacturing.

CORE RESPONSIBILITIES

1. Process Improvement & Feedback Loop

- DFM/DFA Feedback : Provide systematic periodic feedback to the internal Manufacturing Unit based on on-site performance data to improve Design for Manufacturing (DFM) and Assembly (DFA).
- Reliability Enhancement : Analyze recurring technical issues or component failures to suggest design or material changes, enhancing the long-term reliability of supplies .
- Root Cause Analysis (RCA) : Document on-site "Lessons Learned" and collaborate with the production team to implement permanent corrective actions in the manufacturing process.

2. Periodic Calibration & Metrology

- Standardized Calibration : Execute periodic calibration schedules to ensure dimensional accuracy and repeatability
- Instrumentation : Proficiency in using CMM reports, 3D scanners, and laser trackers to validate fixture geometry against original design specifications.

3. Technical Liaison & Issue Resolution

- Ecosystem Coordination :



Act as a high-speed bridge to the Internal Manufacturing Unit , suppliers, and sub-contractors to expedite spare parts or design modifications.
- Downtime Reduction : Drive the rapid identification and resolution of mechatronic failures to ensure "Zero Downtime" on the customer’s production line.

4. Customer & Interpersonal Management

- Customer Interface : Maintain qualified, transparent communication with customer engineering heads. Handle Customer Audits and ensure 100% closure of audit points .
- Agile Problem Solving : Provide "solution-oriented" support in challenging environments, performing quick mechanical or PLC adjustments as required.

TECHNICAL & SOFT SKILLS

1. Education & Experience

- Qualification : B.E. / B.Tech / Diploma in Mechatronics, Electrical, or Mechanical Engineering.
- Experience : 4-7 years in field support, commissioning, or quality/process engineering for automated fixtures.

2. Core Competencies

- Analytical Skills : Ability to translate field failures into technical process improvements for the manufacturing plant.
- Communication : Exceptional interpersonal skills to liaise effectively between sub-contractors, internal production units, and customer stakeholders.
- Technical Breadth : Proficiency in reading 3D CAD models, PLC logic (Delta/Siemens/Mitsubishi), and electrical/pneumatic schematics.

KEY PERFORMANCE INDICATORS (KPIs)

- Process Optimization : Number of design/process improvements implemented based on field feedback.
- Supply Reliability : Reduction in the frequency of "Repeat Issues" across new fixture batches.
- Calibration Compliance : 100% adherence to the periodic calibration schedule.
- Audit Success : Timely closure of all points raised during customer site inspections.

📌 On-site Support Engineer (Field Services & Integration) (Coimbatore)
🏢 larsen e toubro
📍 Coimbatore