Key Responsibilities:

- Attend customer service requests and diagnose motor-related issues
- Coordinate with service centres for repairs/replacements and follow up regularly
- Handle preventive maintenance and routine inspections
- Prepare service reports, repair logs, and documentation
- Coordinate with internal teams and escalate complex issues when required

Required Profile:

- B.E. in Mechanical Engineering or related field
- 3+ years’ experience in service/field engineering role
- Robust knowledge of mechanical/electrical systems
- Good problem-solving and communication skills
- Customer-focused and able to work independently

Location: Jain Machine Tools & Electrical LLP, G/16 Meghal Industrial Estate, DeviDayal Road, Near Fire Brigade Opp. Johnson Garden, Mulund West, Mumbai, Maharashtra 400080.

Job Types : Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Application Question(s):

- Experience in handling customers queries.

Experience :

- Customer support: 2 years (preferred)

Location :

- Maharashtra (Mumbai, Mumbai Suburban District) (required)

Work Location: In person

📌 Service Head (Mumbai)
🏢 Jain Machine Tools E Electricals
📍 Mumbai