- Manage customer technical requirements & support in achiving Sales Targets volume & Value in 4W OEMs in Delhi NCR.
- Day to day Technical Service for our products being used at line.
- Line trials,testing and continuous improvement on line.
- On line Trouble Shooting to support customer for our products
Main Tasks :
- Manage customer technical requirements: gather, consolidate, and prioritize inputs (e.g., performance specifications, customization needs). Translate these into actionable plans, collaborating with lab.
- Continuously monitor market trends, competitor activities, and emerging technologies to inform strategic decision-making.
- Align technical standards and requirements across production lines, regions, and cross-functional teams (e.g., R&D;, Quality, Supply Chain).
Drive consensus on priorities to ensure consistency in product performance and customer satisfaction.
- Gatekeeper of detailed technical reports to customers, including root cause analyses, corrective actions, and preventive measures. Collaborate with the Color Lab and Product Development teams to customize solutions (e.g., color matching, formulation adjustments) that meet customer expectations.
- Contribute to global technical initiatives (e.g., process optimization, sustainability projects) by sharing regional insights, best practices, and lessons learned. Collaborate with international teams to align strategies and deliverables.
Minimum Education and qualification required for the Position : Professional Qualification (Degree / PG Diploma) in Paint Technology. - Job Related preferable skills: