Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Allahabad, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Role: Customer Care Executive
Responsibilities :
- Resolve customer complaints and inquiries in a timely and professional manner
- Manage customer accounts and update information as needed
- Work closely with other departments to ensure customer satisfaction
- Maintain a positive, empathetic, and professional attitude towards customers at all times
- Meet and exceed customer service goals and targets
- Keep accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Collaborate with team members to improve overall customer experience
- Handle and resolve escalated customer issues with patience and tact
Valuable to have:
- Previous experience in a customer service role
- Strong communication and problem-solving skills
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of blue grey collar industry trends and terminology