Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Nagpur, Maharashtra
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
As a Customer Care Executive, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and support to our clients.
Responsibilities :
1. Provide accurate information about products and services, as well as resolve any issues or concerns in a timely manner.
2. Maintain a positive and professional attitude when interacting with customers.
3.
Document customer interactions and transactions in the company database.
4. Collaborate with other team members to ensure customer needs are met efficiently.
5. Stay up-to-date on product knowledge and industry trends to better assist customers.
6. Meet and exceed customer service goals and KPIs set by the company.
Good to have:
1. Previous experience in a customer service role.
2. Excellent communication and listening skills.
3. Ability to learn quickly and adapt to new situations.
4. Solid problem-solving skills.
5. Empathy and patience when dealing with customer inquiries.