Company : Dealplex Private Limited Location : Jharkhand (Office-Based) Salary : ₹15,000 - ₹25,000 per month + Performance Incentives Industry : Quick Commerce / Customer Service
Job Summary
We are seeking Customer Support Executives to handle customer and retailer queries, ensure smooth service operations, and maintain high customer satisfaction levels.
Key Responsibilities
- Handle inbound and outbound customer calls
- Resolve retailer and customer queries efficiently
- Provide support for order, delivery, and service issues
- Maintain records of customer interactions
- Coordinate with internal teams for issue resolution
- Ensure customer satisfaction and retention
Requirements :
- Age: 25-40 years
- Graduate preferred
- 1-3 years experience in customer support / BPO / service industry
- Solid communication skills (Hindi & basic English)
- Problem-solving attitude
Job Types : Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off