Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Nagpur, Maharashtra
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Role: Customer Care Executive
Responsibilities :
- Handling customer inquiries and providing appropriate solutions in a timely manner
- Resolving customer complaints with empathy and professionalism
- Managing customer accounts and ensuring data accuracy
- Upselling products and services to increase revenue
- Collaborating with other departments to ensure seamless customer experience
- Following up with customers to ensure satisfaction and retention
- Maintaining a positive attitude and customer-centric approach in all interactions
Positive to have values:
- Strong communication skills
- Patience and empathy
- Problem-solving abilities
- Ability to work in a fast-paced environment
- Team player mindset
- Proven customer service experience in a similar role