Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Gorakhpur, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
- As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients in the blue and grey collar industry. You will act as the main point of contact for all customer inquiries and concerns, ensuring that all issues are resolved in a timely and productive manner.
Responsibilities :
- Resolving customer complaints and issues with professionalism and empathy
- Providing product and service information to customers
- Processing orders, refunds, and exchanges
- Maintaining accurate customer records and documentation
- Collaborating with other departments to ensure customer satisfaction
- Identifying and escalating priority issues to management
- Staying up to date on industry trends and best practices
Good to have values:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Problem-solving skills
- Attention to detail
- Empathy and patience