14 Nov
|
Ujobs Consulting
|
Mumbai
14 Nov
Ujobs Consulting
Mumbai
Provide accurate information about plans, coverage, and the claims process.
- Log customer interactions in CRM tools and ensure timely resolution.
- Escalate unresolved queries to the appropriate internal departments.
- Follow up with customers after the service to ensure satisfaction and gather feedback.
- Maintain a high level of professionalism and empathy during customer interactions.
Job Requirements
- Minimum HSC / Graduate in any discipline.
- 0-2 years of experience in customer service (preferably in insurance, e-commerce, or consumer electronics sectors).
- Excellent verbal and written communication skills (English and Hindi).
Job Types : Full time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits :
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Service Representative - Voice Support (English & Hindi) (Mumbai)
🏢 Ujobs Consulting
📍 Mumbai