Customer Care (Chat Process) : ₹8000 - ₹10000 / Monthly**:
- Location
- Noida Electronic City, Noida, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Part Time
- Shift
- Day Shift
- Days of work
- 5 Days/week
Incentives
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
Responsibilities :
- Respond to customer inquiries and resolve issues via chat in a timely and professional manner
- Provide information to customers about products, services, and company policies
- Manage and update customer accounts with accurate information
- Ensure customer satisfaction by addressing any concerns or complaints effectively
- Collaborate with other team members to improve overall customer experience
- Meet or exceed performance targets for response times and customer satisfaction ratings
Good to have:
- Previous experience in customer service or a similar role
- Proficiency in typing and using chat software
- Ability to multitask and prioritize tasks effectively
- Robust problem-solving skills
- Positive attitude and willingness to learn
If you have a passion for customer service and have the skills to excel in a chat process role, we would love to hear from you. now to join our team!